Cheeseplus is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
10-11 Toulmin Block
Bury Open Market
My VAT Registration Number
Making A Purchase
Buying some cheese could not be easier. Just browse our store and add any items you wish to buy to the shopping cart. After you have finished your selection click on "checkout" and you will be asked for a few details that we need to be able to complete your order.
We accept most major credit cards but NOT American Express. We do not charge for any item until it is ready to ship and backordered items are not charged until they have been obtained. You may send your credit card information over the internet, or you may make your purchase over the phone.
When an order is placed at our website, credit card information is encrypted using 128 bit encryption over a secure (SSL) sever - you should see the golden key at the bottom of your screen.
At the moment we are only set up to deliver to mainland UK, but if you live outside that area, please ring or email us and we can investigate the cost of shipping to you.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
All our orders will be vacuum packed (if not already sealed) and sent to you by private carrier in a suitable package. Most cheeses are in stock or readily available and your order should reach you within 4 working days, although this is not guaranteed.
Please note, there is no minimum order, but there is a minimum shipping payment of £6.00
If we cannot fulfil your order in reasonable time, we will email you with the option of withdrawing the order.
We deliver your order right away. We will normally send your order to you in 4 business days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0161-797-2472 (International +44 0161-797-2472) or fax us on none or write to us at 10-11 Toulmin Block The Mall Bury Open Market Lancashire BL9 0BD United Kingdom
Cheeseplus does not disclose buyer's information to any third party.
We guarantee your satisfaction and all our cheeses should reach you in good condition. Since all our goods are perishable, please do not return anything to us, but if you have any complaints, please email us or telephone us and we will do our best to rectify the matter immediately. (We only guarantee the condition of our products and cannot replace cheeses which you find are not to your taste!)
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